FREQUENTLY ASKED QUESTIONS

Embrace Healthcare specializes in providing a full-service pharmacy experience for ALL long-term care facilities and their patients. We have the knowledge and experience working with the following facilities and patient disabilities:

We work with Long-Term Care Facilities:
•Intermediate Care Facilities
•Group Homes
•Supportive Living
•Hospice Care
•Assisted Living
•Waiver Homes
•Foster Homes
•Nursing Homes

We care for Individuals with Disabilities:
•Developmental
•Intellectual
•Cognitive
•Psychiatric
•Neurological
•Physical
•And More
All you need to do is fill out an Intake Form and send in a copy of the front and back of your insurance cards, that’s it! Embrace Healthcare will do the rest, transferring your prescriptions from other pharmacies and contacting your doctors’ offices. We then set you up on our highly efficient cycle fill regimen, filling up to a 31 day supply for all your medications to start on the 1st of every month.
Cycle Fill are all routine medications used on a daily/monthly basis. These are filled automatically before the 1st of every month. This process allows a hassle-free, prepared regimen, giving nurses and staff time to check-in, organize, and compare medications to your MARS.

Non-Cycle Fill are all PRN medications and any medications not needed on a monthly basis. These medications can be ordered as needed saving patients and staff from overstock issues.
Yes. Embrace Healthcare will bill for all covered OTC medications. We want to save our patients any out-of-pocket expenses that we can. Our highly experienced account managers work with doctors and insurance companies to fill medications that are paid. And our dedicated team of pharmacy technicians and pharmacists will re-package these medications to suit your needs.
Dispill Packaging - This is a color-coded multi-dose packaging  that allows for morning, noon, evening, and bedtime dosing. This is great for individuals that are self-medicating, have an active lifestyle, and few medication changes. We still keep your medications on Cycle-Fill when you choose this packaging and you will receive them before the 1st of every month. Control medications will be packaged separately in your choice of blister cards or vials for monitoring purposes.
- View Example: Front / View Example: Back

Blister Card Packaging
- Your medications will come in cards that hold a 31 day supply. Each medication will be packaged individually in these cards per directions for easy dosing and tracking for staff and nurses to administer.
- View Example

Workshop Packaging - if are needing your medications during school or day program hours, we will split these doses into their own separate packaging to be kept at that location every month. We ask for a copy of your yearly schedule so that these are made correctly on a monthly basis. If you are planning a vacation or going to a special event, let us know the month before, and we can have your medications packaged separately for those days!
- View Example

Compounds - If you are needing liquid medications for your diagnosis, we provide compounding for medications that are not manufactured directly in liquid form.
Yes, Embrace Healthcare contacts your doctors for all the refills you need. We contact via e-script, fax, and phone a month in advance.  You will be kept up-to-date on a weekly basis so you know where we are in the process and if there is anything that you need to do such as making an appointment.
Embrace Healthcare strives to fill ALL your medications. We are a full-service pharmacy for the state of Ohio and provide free delivery to all our patients. Open 365 days of the year, we will do all we can to get you everything you need in a timely manner. If you do have to fill a medication elsewhere, we will do all the work to get the refills to us and get them on your cycle fill regimen.
Embrace Healthcare has their own delivery drivers. We want to provide you with the best hassle-free delivery experience. We customize your delivery to suit any time restrictions and delivery instructions. If it is necessary to send your delivery through our outside courier service, we relay any restrictions and instructions to them and we are in close contact to make it a worry-free delivery for you.
Yes we do. For facilities and nurses training their staff on administering medications we provide candy-filled blister cards and Dispill packaging. For training on documentation we provide physician orders, medication administration records, and treatment administration records. Contact us to let us know what you need.